PRIVACY POLICY

William White Meats Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.

1. Who We Are

William White Meats Ltd
Unit 3 & 4, Thurrock Commercial Centre
Purfleet Industrial Park, South Ockendon
Essex, RM15 4YA
United Kingdom

Company number: 01541275

If you have questions about this policy, you can contact us at:
info@williamwhitemeats.co.uk

2. What Information We Collect

We may collect the following information:

2.1 Information you provide directly

  • Name

  • Email address

  • Phone number

  • Company name

  • Enquiry details sent via our contact form or email

  • Any information you share when communicating with us

2.2 Automatically collected information

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the site

  • Cookies and similar tracking data

2.3 Cookies

We use essential and analytics cookies to improve website performance.
You can manage cookies in your browser settings.

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide customer support

  • Process orders or service requests

  • Improve our website and user experience

  • Maintain business and administrative records

  • Comply with legal obligations

  • Analyse visitor behaviour (Google Analytics)

We do not sell your data to any third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Legitimate interests (responding to enquiries, improving services)

  • Consent (when submitting forms)

  • Contractual necessity (when you engage our services)

  • Legal obligations

5. How We Share Your Data

We may share your data with:

  • Trusted service providers (e.g., hosting, analytics, email systems)

  • Regulatory authorities if legally required

All third-party providers adhere to data-protection standards.

We never sell or rent your personal information.

6. Data Storage & Security

We take appropriate technical and organisational measures to protect your data, including:

  • Secure servers

  • Restricted access

  • SSL encryption

  • Regular security monitoring

Your data is stored in the UK or securely within approved regions.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary:

  • Enquiry data: up to 12 months

  • Customer records: as required by law (e.g., accounting)

  • Analytics data: per Google’s retention settings

When no longer needed, data is securely deleted.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Transfer your data

  • Withdraw consent at any time

To exercise any rights, contact: info@williamwhitemeats.co.uk

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of these sites.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this policy or how we handle your data, please contact:

info@williamwhitemeats.co.uk
William White Meats Ltd, South Ockendon, Essex